FAQs

FAQs

We will need to know the size of your property, the number of dogs you have, and arrange a personal meeting that is convenient for you. Please give us a call at 609-817-K9DP

The initial consultation is the only time you need to be home. In fact most of the time, we’ll probably visit your yard is when you aren’t home.
Simply call us a day in advance and we’ll note it in our calendar.
Your first payment is due when service begins. Invoices will be rendered by K9 Doodie Patrol, LLC. to the customer by the end of each month, and are due in full within 10 days of the following month. Any invoice or scheduled payment over 10 days past due will be subject to a late fee of $20.00 a month. K9 Doodie Patrol, LLC. reserves the right to suspend service when payments become more than 10 days past due. This agreement price has been negotiated and agreed upon based on the customer’s needs. We except payments online via website, cash, or checks. Also, there is a $25 return check fee.
If your scheduled service day falls on an observed holiday (these are dates that are generally observed by Federal employees), we will not provide service on that date. Your service will continue the following scheduled day.
We service all of Mercer, Burlington, Monmouth and Ocean counties. If you town is not listed give us a call.
Absolutely not. Service can be started or stopped with a simple phone call. We do require you to sign a consent form that allows us access to your property to conduct the necessary pet waste clean up.
We will not climb or jump over fences to get into your yard. You may provide us with a gate lock key or combination if that is more convenient for you during the first visit.
We work in most weather. However, if it’s really heavy rain and/or lightning storms, then we may plan to stay home instead. If a storm continues throughout the day, your service may be delayed. If this occurs, your service day will be made up within the week. Missed service days are most often made up within a 24-48 hour period. There may be times that very heavy snow could prevent us from servicing your yard, however, our policy, in those rare cases, is that we still charge the normal service rate since there will be twice the amount of waste for us to take care of the next regularly scheduled service time. We appreciate your understanding.
Yes! We love meeting other dogs; however, there are some cases when a dog will not let us into the yard to perform service. If you know that your dog isn’t good with strangers, or it becomes apparent that your dog won’t allow us to clean your yard, then we ask that you restrain or confine your dog so that we can safely provide services for you and your family. Hopefully, over time, your dog will get to know us and be accepting of us ,so that they can be out there with us, when we come to care for your yard.

We are your #1 dog waste cleanup Service.

Call us today for reliable, sanitary poop-scoop services: 609-817-5937.